TiVo Community Forum banner
1 - 4 of 4 Posts

934 Posts
Discussion Starter · #1 ·
My new TiVo HD just rebooted while I was in Search By Title.
I'd selected HD, Movies, Anime, typed the letter A and got "Please Wait...".
I waited a long time. Eventually it rebooted. "Welcome. Powering up."

I wanted to see if this was repeatable, so I immediately re-did the steps above.
After waiting a long time I got "No matches" (or something like that, I don't
remember the exact words). Not surprising, there probably are none in my
lineup. I hit "left" to leave that and get this screen:

"Service Message

Please activate service
You service is not currently active. Please call ...
Have your service number handy...

As I was typing this in, it popped itself from that screen to "Find Programs".
It seemed to work OK and System Information said "Account in good standing",
so I think it's OK. Probably a bug that caused the wrong screen to display as
opposed to really thinking I had no service.
I'm rebooting now to "clear things out" and expect it to be OK
(with respect to needing to activate my service).

But I'd consider this a repeatable problem when searching in empty categories.
1 - 4 of 4 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.