DTV took a long time to send me my rebate form (over 30 days) so I printed one off the internet and sent it in at the end of December. I finally got my rebate form from DTV this week (I called to order the week of Thanksgiving). I just called DTV to confirm that they received my first form and they have no record of receiving it. Thanks to reading this forum, I got signiture confirmation on it but I did not have the number on me so I told them I would call back. Should I immediately call retentions or what? I told the rep that I had proof that it was delivered so it is now their responsibility and he just repeated that I should submit it again. How should I approach this?