Re: Macro-blocking patch that "fixes" the problem... didn't work for me on eitherCARD

I assume you've tried to bypass any splitters to see if a signal issue might be the problem?

It sounds more and more like the driver (module) supporting OpenCable hardware on the TivoHD has some serious bugs that need to be worked out, especially when it comes to Scientific Atlanta cards.

I'm still finding it difficult to believe that something that major wasn't caught by testers. Since many like yourself with SA cards experienced this problem from day one, and presumably testers did as well, why didn't Tivo fix it back in May? That's a 'showstopper' -- it should have been atop their list of things to fix.

If the individual responsible for the TivoHD beta program didn't ensure that there were an array of testers using Scientific Atlanta Cablecards...they should be out of a job. I notice the Tivo beta application doesn't ask the individual to specify whether their system uses Motorola or Scientific Atlanta hardware...that seems like a pretty significant oversight to me.

megazone:

I have similar issues, and opened a case with TiVo. The CSR wants me to return the unit, but I don't want to go through the hassle if this isn't a hardware problem with my box. God forbid I have to have Charter out here AGAIN to get the cards paired.

Is there a particular person, case number, etc. I can reference for this issue?

Here's my symptoms:

- I have the Aug. 1 update
- Still see pixelization on all channels on both cards
- Have seen it on a TiVO menu at least once
- It *is* recorded, and reproduces on screen, in both the live buffer and recorded shows
- Both CCs have CP Auth Received
- Signal strength is 100 on both cards
- Both are SA cards from Charter in Groton, MA

Help!

-Matt

megazone said:

The update from August 1st is NOT the end of the matter. Even the official statement TiVo issued, which I've posted here several times, indicated they were still working on additional updates to fix the remaining issues. The update from the 1st fixed *some* of the issues, but obviously not all of them.

I still have macroblocking on my box too - Charter Digital with SciAtl S-Cards. Both cards, not just slot 2.

It is the TiVo HD, no question about it and TiVo knows it.

Click to expand...

Makes you wonder if there was any beta at all for the Tivo HD or if the beta was not comprehensive enough to catch this issue? Probably to beta test the box you would have to be willing to pay for cablecards (and their installation) on your own dime which maybe explains the lack of sufficient number of beta testers (assuming there were any at all) for this to come up. I certainly would not have been willing to beta test this box under those circumstances. If this was before the S3s were available I would have jumped on such an invitation, but seeing as how I already own two S3s the motivation is much less.
It would seem to be overall this box was rather rushed to market and mostly to date has accomplished killing off sales of additional S3 units while simultaneously pissing off a lot of buyers not expecting to be beta testers.