Keep in mind that their repair service is a bit of a gamble. You might have a different issue that they aren't able to repair and then you're out the repair fee and still don't get a working Tivo. This recently happened to me with my Tivo HD which turned out had some sort of motherboard failure that they couldn't resolve. This isn't a knock on them; just making sure the risks are understood.Thanks for the pointer to weaknees.com. I may check them out. When I first experienced the issue I did try replacing the cable and trying a different HDMI port on my TV (with no luck). I did not try moving the Premiere to another TV, though. Thanks for the suggestions as they are always appreciated!