This box does not finish line three of the Getting Setup Info page. It shows downloading for several minutes and then after a blank screen shows the initial welcome screen that shows when power to the box is interrupted. TiVo personnel can see this box try to connect (they can see what zip code has been entered and how the box is connected to the Internet (WiFi or Ethernet) One TiVo said this problem is becomming more frequent. Has TiVo updated their software making it impossible for boxes manufactured in 2010 to finish a setup or is it important for owners of these old boxes to find and update the software on them?
Premiere Series 4 fails to complete the Getting Setup Info page,
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Where'd you get the box from? If it was shipped, it could be hard drive damage (or if it was sitting for awhile, could've just gone bad).
Could also be outdated software having trouble updating - when you get to the first screen of Guided Setup, press Info and post what the software version is.
Could also be outdated software having trouble updating - when you get to the first screen of Guided Setup, press Info and post what the software version is.
I purchased it from an individual who said it worked fine before shipment (well wrapped - no evidence of rough treatment. Software is, I think, the most likely. One of the TiVo technicicans hinted that recent updates may be causing a problem -- they are getting others with the same complaint. I know the software can be updated but not without being connected. I'll set up again and see if I can see what version of software is on the box. Thanks
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Yeah, not sure about Premieres but with older S3 units the software version can be a problem - if it's old enough, it'll just give out when it should try to update. If that winds up being the problem, assuming you are decent with computers and cables you can request an image here (using your model number, i.e. TCD... number printed on the back) and that should have the latest OS on it, which would let it finish updating.
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there are several threads describing this exact issue, with existing customers reactivating shelved boxes, others re-imaging replacement drives, and some activating boxes purchased used, with no solutions i'm aware of.
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Remove the hard drive, connect it to a PC, download the free crystal disk image software and check the health of the drive. Request an image from the premiere forum on this web site download the image along with the dvrbars software. Restore the image to your existing hard drive or a new hard drive with the dvrbars software. Check this forum for recommended model replacement drive if your existing hard drive is bad.
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So if I see a Premiere for 20$ on Craigslist should I avoid it? Sounds like this is a big problem.
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Hell, for 20 bucks I'd go for it even if it wound up not working (and keep it for parts-swapping if needed).
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I now have the same problem with my Premiere XL, but many months ago I had a different problem which implied I had outdated software: It was stuck in Guided Setup, saying it could not find any channels in my area, no matter which zipcode I use, and even if I specify Antenna only. Then in recent months it started acting just like the OP described above.
b-tcdclient-20-5-6-mr/2016.01.06-2055
How does one "chase down a recent version of the software" and get it onto a Premiere XL (without wiping out stored programs)?
Mine says:
b-tcdclient-20-5-6-mr/2016.01.06-2055
I tried KickStart 52, but the next Download time was the same 15ish seconds that it always is.
How does one "chase down a recent version of the software" and get it onto a Premiere XL (without wiping out stored programs)?
Image sent. You can thank jmbach for the updated XL image.
Hi ggieseke, does this process wipe out stored recordings? Assuming so, since it's a byte for byte restore?
It wipes out everything.
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When you turn the box on and get the first "welcome, select US or Canada" screen, press the INFO button - reply to this comment with the displayed version number. It should start with either 20. or 21.
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You see, that's what I get for posting before I've had my coffee.
It shows 20.5.2a-01-2-746
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