Liberal Hippie Chick
Both of my Premieres have the WD-AV 1TB external sata drive attacked. I've never experienced what your describing. You may need to run kickstart drive check.Every time TiVo sends a software update our Premiere hangs during the installation on the "External storage missing" screen. I wind up having to power cycle both the drive and the TiVo. And then it installs the update and then when rebooting from that does it AGAIN. After power cycling everything again, it boots up normally.
My external drive is a supported one. In fact, I bought it *from* TiVo.
Surely I can't be the only one.
What's the deal?
If all else fails shutdown the TiVo, remove external drive, reboot, reconnect, reboot. This will cause loss of some if not all recordings.