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Both of my Premieres have the WD-AV 1TB external sata drive attacked. I've never experienced what your describing. You may need to run kickstart drive check.....
I posted this same basic question in the "HELP Forum" section..

I have used "kickstart" in the past but since the update that removed the "History Walking Tivo Man" at system restart, I am unable to get it to the hard drive test display screen, in part due to now all three TIVO display lights do not display on the screen... Also must the unit be set to "ZERO" from its current setting of "SEVEN"? (in the past it did not mater what device number the system / remote had been assigned.)

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