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Pixelation on Recording playback only

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pixelation
6.3K views 8 replies 5 participants last post by  Johnny Stigler  
#1 ·
I have a new Tivo Edge OTA purchased 11/27. I am experiencing pixelation on recording playback only. The pixelation is not present when the same show is watched live.

I have called Tivo and done some troubleshooting. Diagnostics shows that the channel being recorded has an 86 to 88 percent signal strength, 32 to 34 SNR and no RF errors. I replaced my coax cable and reset everything and it was okay for a couple of days. But last night was bad again. I called again and was told that my wi-fi signal strength was too low. This doesn't make sense to me because it is recording OTA and doesn't need wifi except for schedule updates and stuff??? She said it has something to do with buffering and that I should connect via ethernet.

Is this true? Before I go to the trouble of changing around my system I want confirmation from you smart people on the forum.
 
#4 ·
Just to restate the issue for clarity... I can watch channels live w/o issue- but anything recorded since last night plays pixelated/black screen with audio affected as well.

If I pause live programming and then press play a few seconds later it plays pixelated again with audio messed up too.

Does this sound like a hard drive issue?
 
#5 ·
I have a new Tivo Edge OTA purchased 11/27. I am experiencing pixelation on recording playback only. The pixelation is not present when the same show is watched live.

I have called Tivo and done some troubleshooting. Diagnostics shows that the channel being recorded has an 86 to 88 percent signal strength, 32 to 34 SNR and no RF errors. I replaced my coax cable and reset everything and it was okay for a couple of days. But last night was bad again. I called again and was told that my wi-fi signal strength was too low. This doesn't make sense to me because it is recording OTA and doesn't need wifi except for schedule updates and stuff??? She said it has something to do with buffering and that I should connect via ethernet.

Is this true? Before I go to the trouble of changing around my system I want confirmation from you smart people on the forum.
I have a new Tivo Edge OTA purchased 11/27. I am experiencing pixelation on recording playback only. The pixelation is not present when the same show is watched live.

I have called Tivo and done some troubleshooting. Diagnostics shows that the channel being recorded has an 86 to 88 percent signal strength, 32 to 34 SNR and no RF errors. I replaced my coax cable and reset everything and it was okay for a couple of days. But last night was bad again. I called again and was told that my wi-fi signal strength was too low. This doesn't make sense to me because it is recording OTA and doesn't need wifi except for schedule updates and stuff??? She said it has something to do with buffering and that I should connect via ethernet.

Is this true? Before I go to the trouble of changing around my system I want confirmation from you smart people on the forum.
 
#8 ·
I too have a playback issue with live OK. I have talked to TiVo tech support several times. Like mentioned before it will come back after a few hours. I got the signal level like they want by adding some attenuation in the RF line to the Tuning Adapter. I canceled the cable service call since I am pretty sure it is a hardware issue in the TiVo Edge Series 7. I have the 2TB drive.
WeakKnees has an external drive kit that I am looking at. Also I may just pull the HD and Clone it to a like drive since it is not dead. Maybe some bad sectors.
 
#9 ·
Ok I ordered a 2TB SSD internal and hope to clone my orig 2T to the new SSD 2T. The orig unit still works but seems to have some bad sectors. If this doesn't work then I will go to Week Knees and get their kit with a formated HD. Just more money. I like this Edge DVR. Better than any other brand DVR. Too bad it depends on the cable MPEG 256QAM scrambled signal.