I have called, the 'idiots' who answer the phones are useless. Same stupity when my hard drive failed in my HR10-250. I ended up replacing the drive myself because they kept insisting that I reboot the unit.joetoronto said:me too.
i can't call directv, i wish i could though.
Tim,TimmyVan said:when the black out happens, could you let me know the time, and what show just to compare that it happed to two customers, at the same time?
Never happened for the first year and a half I've used the HD Tivo's either.avdiscolo said:This never happened with the RCA HD receiver.