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Discussion Starter · #1 ·
We have had our tivo since Dec 31,05. as a gift to us from our children. up to this point we have gone through customer service sever times - as a result their opinion was that the remote is defective and they will send us a new one. I hope that day comes soon.

My real question is..... does the tivo have a green light on it when it is plugged in? ours doesn"t .
 

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I can't help you with the question in the subject line :D

As for the other question, normally you have a green light unless the TiVo is in stand-by mode. If your remote is dead, you might be stuck there.
 
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