[rlcarr]

(Sorta related to my previous post...)

I have a lifetimed, dead model 140 Series 2 standalone. I believe the death was both the power supply and the drive. I wouldn't even start to boot (all the LEDs would turn on). I replaced the power supply and now it starts to boot, but it goes into endless green screen/reboot/green screen/reboot cycles -- and the drive doesn't sound right).

If a new disk doesn't fix it, can one still pay TiVo (or whoever) the $150 (or whatever it is) for an out-of-warranty repair/replacement and get the lifetime sub transferred to the new/rebuilt/whatever TiVo?

 

[lessd]

(Sorta related to my previous post...)

I have a lifetimed, dead model 140 Series 2 standalone. I believe the death was both the power supply and the drive. I wouldn't even start to boot (all the LEDs would turn on). I replaced the power supply and now it starts to boot, but it goes into endless green screen/reboot/green screen/reboot cycles -- and the drive doesn't sound right).

If a new disk doesn't fix it, can one still pay TiVo (or whoever) the $150 (or whatever it is) for an out-of-warranty repair/replacement and get the lifetime sub transferred to the new/rebuilt/whatever TiVo?

YES

 

[rlcarr]

Who do you contact? TiVo? Or some designated 3rd party?

And what do you get for a replacement? Do they have any more single-tuner S2s to give back out these days?

 

[mick66]

Hint: It's a TiVo brand unit with payment made to TiVo for service.

 

[rlcarr]

So just call TiVo Customer Service and explain what I want? Any "magic" words or phrases to use (I imagine they are going to resist like heck doing a lifetime transfer)? Or does this generally go pretty smoothly?

 

[lessd]

So just call TiVo Customer Service and explain what I want? Any "magic" words or phrases to use (I imagine they are going to resist like heck doing a lifetime transfer)? Or does this generally go pretty smoothly?

Just tell them you have an out of warranty TiVo you want fixed, they charge you $150 and fix/give you another TiVo and you keep your Lifetime Sub..you will have no problems as this is a standard service TiVo offers.