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Partial Recordings issue - due to Tuning Adapter restarting itself

1043 Views 6 Replies 6 Participants Last post by  ajwees41
I occasionally have partial recordings. I have posted b4 re this.

I now have a good explanation but, not a solution.

The Tuning Adapter mysteriously restarts itself, sometimes once or even twice afternoon or evening. Once it did it twice ~ 1 hr. apart. Some days it does not do it at all AFAIK, I check time till last reboot on the TA Diagnostic page.

When the TA restarts, any program being recorded, EVEN IF ON A NON SDV channel… will STOP!

I have a Timer to restart my TA 1x/day @ 7AM. This is due to daily losing some or all SDV channels.

So, it makes sense that if TA restarts itself & it was recording an SDV channel, of course it would stop. But it is unexpected that TA restarting also stops non-SDV channels since those do NOT require the TA.

IDK Why this TA restarts itself. In the past year I have swapped out TA & power supplies a few times always with much trouble & tech calls & visits. Usually very difficult to get the new TA past the blinking light stage, even with a tech here.(No calls/visits for the mystery restart issue though, which I only recently discovered.)
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Could be the power supply crapping out on the TA or your cable company sending out updates that it doesn't catch or complete the first time [possibly due to the power supply] and redoes it over and over ... If you can get a fresh wall wart from the cable company just for the TA, try that but they may want to change the whole TA
...of course check all the connections first: finger tightened coax cables and USB cable is in good condition, etc

I occasionally have partial recordings. I have posted b4 re this.

I now have a good explanation but, not a solution.

The Tuning Adapter mysteriously restarts itself, sometimes once or even twice afternoon or evening. Once it did it twice ~ 1 hr. apart. Some days it does not do it at all AFAIK, I check time till last reboot on the TA Diagnostic page.

When the TA restarts, any program being recorded, EVEN IF ON A NON SDV channel… will STOP!

I have a Timer to restart my TA 1x/day @ 7AM. This is due to daily losing some or all SDV channels.

So, it makes sense that if TA restarts itself & it was recording an SDV channel, of course it would stop. But it is unexpected that TA restarting also stops non-SDV channels since those do NOT require the TA.

IDK Why this TA restarts itself. In the past year I have swapped out TA & power supplies a few times always with much trouble & tech calls & visits. Usually very difficult to get the new TA past the blinking light stage, even with a tech here.(No calls/visits for the mystery restart issue though, which I only recently discovered.)
You might want to try plugging the TA into a UPS.
Thanks for the replies.

I do not want a UPS since that would defeat my timer which restarts TA daily @ 7 AM in attempt to keep from losing many SDV Channels.

I called Cox Level 2 tech & Cox does NOT send out an automatic signal to restart the TA. They are able to manually send out a signal to do that but they have not. He did not think restarting the TA should cause the TiVo stop recording non SDV programming. I have a splitter. That is how it was recommended to set up the TiVo & TA when I 1st got them.

I will try to change out the power supply to the TA. I have 1 or 2 extra. I had swapped them out when trying (w/o success) to solve the issue of the losing SDV channels.

No new TAs being made so if I were to get another refurbished TA, I may never get it working again & be worse off.

This is so annoying. I still lose some or all SDV channels almost every night. What a horrible piece of equipment.

The best solution is going to be cutting the cord & go to streaming & OTA antenna for local programming. Of course my Roamio Pro will be a paperweight. Cannot record OTA unless buy another Tivo (Bolt?)
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Thanks for the replies.
I do not want a UPS since that would defeat my timer which restarts TA daily @ 7 AM in attempt to keep from losing many SDV Channels.
Maybe you plug the TA timer into the UPS then plug the TA into the timer? A short extension cord might make it easier.
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Maybe you plug the TA timer into the UPS then plug the TA into the timer? A short extension cord might make it easier.
That's what I did... works fine.
Thanks for the replies.

I do not want a UPS since that would defeat my timer which restarts TA daily @ 7 AM in attempt to keep from losing many SDV Channels.

I called Cox Level 2 tech & Cox does NOT send out an automatic signal to restart the TA. They are able to manually send out a signal to do that but they have not. He did not think restarting the TA should cause the TiVo stop recording non SDV programming. I have a splitter. That is how it was recommended to set up the TiVo & TA when I 1st got them.

I will try to change out the power supply to the TA. I have 1 or 2 extra. I had swapped them out when trying (w/o success) to solve the issue of the losing SDV channels.

No new TAs being made so if I were to get another refurbished TA, I may never get it working again & be worse off.

This is so annoying. I still lose some or all SDV channels almost every night. What a horrible piece of equipment.

The best solution is going to be cutting the cord & go to streaming & OTA antenna for local programming. Of course my Roamio Pro will be a paperweight. Cannot record OTA unless buy another Tivo (Bolt?)
who told you no new tuning adapters being made? our issue was a faulty powerstrip
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