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Discussion Starter · #1 ·
Can those Tivo HD users with M-cards please provide the model number or part number for the M-card?

If there is a SKU or other code on their installation receipt that would also be helpful.

This will aid those of us getting installations and talking to cable company CSRs who aren't familiar with M-cards.

The cards might be in the system and they don't know how to locate them. Knowing the model number, part number, SKU, etc, might help us have them look up the part and we get the right card installed the first time.
 

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Discussion Starter · #3 ·
sbiller said:
The first-tier CSR at BHN wasn't familiar with M-Cards so she transferred me to a more experienced CSR. He was able to search his database and identify the M-Card. I will be getting the M-Card next Tuesday. I will post more info after the install.
I am set up for install on Monday and I would like to call the CSR who arranged it for me and see if he can find the M-card so I don't have to mess around with getting my cards swapped out at a later date.
 
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