TiVo Community Forum banner

What did Comcast Install?

  • 2x Multi-Stream CableCard

    Votes: 2 9.5%
  • 2x Single-Stream CableCard

    Votes: 8 38.1%
  • 1x Multi-Stream CableCard

    Votes: 2 9.5%
  • 1x Single-Stream CableCard

    Votes: 1 4.8%
  • 1x Single-Stream CableCard + 1x Multi-Stream CableCard

    Votes: 0 0.0%
  • Nothing

    Votes: 8 38.1%
1 - 5 of 5 Posts

· Registered
Joined
·
20 Posts
Discussion Starter · #1 ·
I am sitting at work waiting to escape.

Comcast came today to install 2 Multi Stream CableCards into my newest S3.

I specifically instructed the customer service representative on the phone that I was only interested in getting Multi Stream CableCards installed. I was assured that this was not going to be a problem.

The soonest appointment was for today (called on Sunday) from 3-5. Like most people, I have work and since I missed the last 2 days due to illness there was no way I would be able to keep this appointment and attend to the installation.

I left a clear note stating exactly what I wanted done, including instructions on how to do it and the exact type of cards I wanted.

I had mother wait at my house for the Comcast technician to come. He arrived at 2:30 and proceeded to sit in his truck until 3:00 on the dot.

I talked to mother as she was leaving and the installation took about 20 minutes.

So my question is what are the odd that I got what I wanted?
 

· Sr Legacy Member
Joined
·
446 Posts
Patranus said:
I am sitting at work waiting to escape.

Comcast came today to install 2 Multi Stream CableCards into my newest S3.

So my question is what are the odd that I got what I wanted?
Well, given the fact that it's impossible to have install 2 multistream cards into a single TiVoHD or S3 (we'll you can...they'll just act as single stream cards)...they can only accept one mstream card (they can accept 2 standard single stream cards), and the fact that there are only 1-2 comcast markets that handle m-cards, I would say that you probably didn't get what you wanted...

P.S. the polling feature is best used to collect what others are experiencing for themselves to get idea of what a given population are experiencing in common. You're asking everyone how they think about your specific experience.

It's apparent that you're probably upset with Comcast to go through the time and energy to setup a poll on it, but unfortunately, leaving the tech alone with a cable card setup (at this given time and maturity with the cable co's with cable cards) is likely to lead to nowhere...which is where your installation likely ended up. Sorry. Hope it goes better when they return and you can be present for the install.
 
1 - 5 of 5 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top