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So I have a "NOT_SUBSCRIBED" message on one of my cablecards. I had this before with Comcast, and after multiple truck rolls and phone calls, they got it fixed but I wasn't sure how.
This is my 6th FIOS CC (the first 4 went super smoothly), and it says "NOT_SUBSCRIBED". I thought all they needed to do was "Initialize" then "Activate", but either the tech didn't do that, or there's something else wrong.
Anyone get specific information on what their provider did to fix the "NOT_SUBSCRIBED" message on one of their cable cards?
(For what it's worth, CC2 in the same device is fine, it's just CC1.)
This is my 6th FIOS CC (the first 4 went super smoothly), and it says "NOT_SUBSCRIBED". I thought all they needed to do was "Initialize" then "Activate", but either the tech didn't do that, or there's something else wrong.
Anyone get specific information on what their provider did to fix the "NOT_SUBSCRIBED" message on one of their cable cards?
(For what it's worth, CC2 in the same device is fine, it's just CC1.)