First of all, I have a virgin DirecTV Philips DSR704. My DirecTV service was interrupted for non-payment (hey it happens to the best of us ). Anyway, once my service was restored, I noticed I had a new feature when I hit the record button. Season Pass & other options is now displayed along with the Record this showing, and Dont record this showing options. Obviously, there was some kind of software upgrade. Thats the same time I started having problems with the pay channels like HBO freeze framing as if my dish didn't have a clear view to the sky, or the slow motion was in use via the remote. The regular channels didn't have this problem yet. I un-plugged the unit hoping that a reset would correct this, but no hope. About a week later, almost all the channels now had this problem. I called DirecTV tech support to see if they could resolve this headache, and they told me to do the guided setup from the settings menu again. I did that, and it restarted by itself! To my knowledge, its not supposed to do that. When it re-booted, it went straight to the "guided setup" again, but this time I had no options to exit that menu. So I had to un-plug it one more time. This time when I plugged it back in, I had no lights on the front panel, no hard drive spin, but the fan worked and the optical port was flashing. I assumed the hard drive went bad. So I swapped the hard drive for a working one. Same problem, no spin. So I tested the original hard drive in my pc and found that it worked fine. I swapped the hard drives again putting the original one back in the TiVo unit. But this time I disconnected motherboards power supply, and to my surprise the hard drive fired right up. I tried re-connecting the power supply to the board, and once again, no hard drive spin. Hmm.....
*Does this sound like a hardware, or software issue?
*Could it be that my multi-switch went bad and voltage from my other receiver fried the board?
*Did DirecTV brick my unit with a bad software upgrade?
*Could it be a faulty power supply?
But would a bad power supply cause the freeze frame effect?
Low voltage to the board or hdd sounds plausible for that to happen. I have a voltage/amp tester. By any chance, does anyone know what range the voltage should be in for each component (fan, board, hdd)? That way I can figure out the source of the problem for sure without second guessing myself . I don't want to start buying parts until all bases are covered......feel me?
But would a bad power supply cause the freeze frame effect?
Low voltage to the board or hdd sounds plausible for that to happen. I have a voltage/amp tester. By any chance, does anyone know what range the voltage should be in for each component (fan, board, hdd)? That way I can figure out the source of the problem for sure without second guessing myself . I don't want to start buying parts until all bases are covered......feel me?
This time when I plugged it back in, I had no lights on the front panel, no hard drive spin, but the fan worked and the optical port was flashing. I assumed the hard drive went bad. So I swapped the hard drive for a working one. Same problem, no spin. So I tested the original hard drive in my pc and found that it worked fine. I swapped the hard drives again putting the original one back in the TiVo unit. But this time I disconnected motherboards power supply, and to my surprise the hard drive fired right up. I tried re-connecting the power supply to the board, and once again, no hard drive spin. Hmm.....
Originally that might have been a dying hard drive, or some signal-related problem. But these new symptoms point to a dead power supply. Or perhaps a motherboard problem. Hard to be sure until you try replacing the power supply.
I'm having the same problem, and before finding this topic on the forum, I suspected the power supply was the problem. I'm wondering if you ever solved your problem, and if it was the power supply...
How could it be the power supply if the fan is powering up & optical audio port is lighting up? Both the fan & optical audio are powered from the motherboard which is powered by the <drum roll please>
I know this is an old thread, ....Did you solve your problem yet? was it the power supply? I just have the same problem..very hesitant to order the power supply ..afraid it might not be it.
I had to un-plug it one more time. This time when I plugged it back in, I had no lights on the front panel, no hard drive spin, but the fan worked and the optical port was flashing.
I know this is old as hell, but I just had this problem this month. I changed power supply from a donor unit and good as ever!!!
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Related Threads
?
?
?
?
?
TiVo Community Forum
9.4M posts
278.1K members
Since 2001
A forum community dedicated to TiVo digital video recorder owners and enthusiasts. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more!