TiVo Community Forum banner
1 - 18 of 18 Posts

· Registered
Joined
·
9 Posts
Discussion Starter · #1 ·
I downloaded the trial version of Sonic MyDVD v6.1. I registered with my email address and the download of the trial went through fine. When I started to install the EXE file for the trial, it asked me for a 17 digit installation code. The code was supposed to be emailed to me. That was about 2 hours ago. I would expect the email from Sonic to come through immediately with this code. I validated that my email address was correct and checked my SPAM email folder to make sure it didn't accidentall go there. How long should it take for the installation code email to come through from Sonic? I am unable to complete the install of the MyDVD trial without this code.
 

· Registered
Joined
·
37 Posts
Check your ISP's or E-mail service's spam filter, if you have one. My ISP puts all e-mail from sources that are not in my address book into a "Suspect E-mail" folder online. If yours is like mine, not knowing the exact e-mail address the serial number would come from ahead of time could have resulted in it being filtered.
 

· Registered
Joined
·
1 Posts
Attached is the email I received from Sonic when requesting the Trial Software. It took almost 24 hours to receive the email the second time I requested this. The first time I tried, I never received an email.

Thank you for trying MyDVD Studio v6.2!

You'll find that this version of MyDVD is the most robust yet - featuring
multi-OS support, and now, new TiVoToGoT transfers so you can burn from
TiVo® to DVD!

In order to get started, you will need to enter the following Serial
Number when prompted to "install the trial."

Trial Serial: CYYADVAP3WZ7D8ZKD
 

· Electrocuted by TiVo
Joined
·
4,647 Posts
Sonic has got to be the worst company ever. No one I've spoken to or corresponded with has had a good experience with support from them, the product is buggy, slow, and the interface is too cramped. If there were a real alternative that was supported by TiVo I'd use it just to stick it to Sonic I dislike them so bad.
 

· Electrocuted by TiVo
Joined
·
4,647 Posts
allanf said:
This is the greatest post ever! You solved my problem!! WHOOOO!!
LOL! You might think that was a trollish post, but the support is really bad to the point that TiVo approved options really aren't an option. If someone wants to make DVD's I'd strongly suggest one of the alternate methods the user community has created. The software will be less expensive, the interface better, and the user support will actually exist. With Sonic you may or may not get an answer...ever. Dude, it's really bad and I wouldn't wish it on my worst enemy.
 

· Registered
Joined
·
1 Posts
Stormspace said "If someone wants to make DVD's I'd strongly suggest one of the alternate methods the user community has created."
I had the same no key problem and now I have it but I now get other problems trying to install like services won't run; keys fail to get entered. Custoimer service can't help.

So could someone tell me about the "alternative methods" or other dvd burner to burn tivo dvds?
 
1 - 18 of 18 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top