Re-doing guided setup did the trick. 
We have owned various TiVos since the S1 Sony in 2001 and have never seen this problem before.
I have no idea what happened to cause it but it works fine now. If this happens to anyone else, hopefully my experience can help them.
We have owned various TiVos since the S1 Sony in 2001 and have never seen this problem before.
I have no idea what happened to cause it but it works fine now. If this happens to anyone else, hopefully my experience can help them.