Originally posted by ebonovic
2) People are recieving phone calls to be specifically part of the Nielsen ratings with regards to DVR/TiVo. (The working theory is that TiVo provided Nielsen with the user information).
For me, at least, that would be a big breach in the DVR service agreement. I believe this falls under Section III paragraph D of DirecTV privacy policy. If you read thru the privacy policy you must opt-out of sharing private information with "marketing" partners. I have opted-out. If I get one of these call I will be demanding DirecTV give me free programming for life.
III. When we share personal data with Third Parties
We share Personal Data with companies and other entities (Third Parties) as follows:
A. Support services: We share Personal Data with contractors and others that provide bill processing, technical assistance and other services that support our business activities. We take reasonable steps to require these Third Parties to maintain the confidentiality of the Personal Data.
B. DIRECTV Receiver services: We share Personal Data with Third Parties such as UltimateTV® and Wink Communications® in order to coordinate delivery or billing of the services provided by such Third Parties to your DIRECTV Receiver.
C. Affiliated companies: We may share Personal Data with affiliated companies, such as HUGHES Network Systems. If we choose to share data in this fashion, we will require our affiliates to honor this Privacy Policy. If we are acquired by another company, that company will possess the Personal Data collected by us and it will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
D. Marketing: We may share Personal Data, including programming purchases, with selected media, entertainment and other similar service providers. These service providers may use this Personal Data to market products or services to you. At your option, you may direct us to not share your Personal Data with these Third Parties for these purposes by contacting us by phone (1-800-531-5000), e-mail (
www.DIRECTV.com/feedback) or mail (DIRECTV Customer Service, P.O. Box 92600, Los Angeles, CA 90009).
E. Legal requirements: We may share Personal Data with Third Parties in order to meet legal requirements or as otherwise specifically permitted by law.
F. Factors Beyond our Control: Your privacy is very important to us. Because no system is 100% secure, however, we cannot provide you a guarantee that your Personal Data will not be disclosed to Third Parties in ways not contemplated by this policy. For example, despite our reasonable efforts to avoid this, Third Parties may circumvent our security measures to unlawfully intercept or access your Personal Data.
G. Sale or transfer of the business: We may share Personal Data with Third Parties in connection with the sale, transfer or other assignment of our business.