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New pilot software released for Virgin's TiVo, in sync with Premiere software?

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3.6K views 26 replies 13 participants last post by  innocentfreak  
#1 ·
Hi all, dunno if Premiere owners will be getting all of these features, one of them (Red Button Support) is specific to the UK while the Spotify support is due to a deal Virgin did:

http://virgintivo.blogspot.com/2011/10/limited-pilot-for-winter-2011-software.html

Early feedback suggests that performance has improved (thank god) and multi box streaming has been enabled. The downside for us is that VM/TiVo have forced global default padding upon us, 1 minute before and 4 minutes after. That's due to the number of customers missing the end of recordings and the inability of TV channels over here (yes, BBC, I'm looking at you) to run to schedule.
 
#2 ·
Forced padding? Do they think their customers are children?

I could understand an option you enable that would let the user decide to enable padding on all recordings, but to force it on everyone?

i certainly hope that doesn't make it's way to the US.
 
#3 ·
Forced padding? Do they think their customers are children?

I could understand an option you enable that would let the user decide to enable padding on all recordings, but to force it on everyone?

i certainly hope that doesn't make it's way to the US.
Trust me, no-one over here was asking them to do that. There's not even an option to turn the sodding thing off. Most of us aren't happy because with TiVo using 2 tuners to record back-to-back programmes on the same channel, it will cause clipping and clashes all over the place.

We begged Virgin not to do this. They did it anyway:
http://community.virginmedia.com/t5/TiVo/New-Tivo-Update/td-p/774663/page/6
 
#8 ·
This is ridiculous how they get much better software. Why cant we get it? Come on US tivo! Step it up!!!
I would never call forced padding better software. IF we had this version with forced padding, I would have already run into a bunch of conflicts with my Elite and missed some shows. With no forced padding the shows got recorded without missing any of the shows or any part of them..
 
#9 ·
Padding is an option. Why would they need to force it? Why aren't cable companies complaining to the channels who don't start/end on time. Don't they have a vested interest in this?
 
#13 ·
Trust me, no-one over here was asking them to do that. There's not even an option to turn the sodding thing off. Most of us aren't happy because with TiVo using 2 tuners to record back-to-back programmes on the same channel, it will cause clipping and clashes all over the place.

We begged Virgin not to do this. They did it anyway:
http://community.virginmedia.com/t5/TiVo/New-Tivo-Update/td-p/774663/page/6
Actually, on shows recorded back-to-back on the same channel with overlap enabled, I have seen the overlap included on both recordings. So assuming it works the same way there, that at least should not be an issue.

But I think if they want to have it more widely used because of support issues, they should turn it on by default, and allow a user to turn it off or modify it if they choose.
 
#14 ·
Actually, on shows recorded back-to-back on the same channel with overlap enabled, I have seen the overlap included on both recordings. So assuming it works the same way there, that at least should not be an issue.
It is when its using an extra tuner.

The legacy Virgin PVR (V+ HD) was smart enough to drop padding in that case, so it would just use 1 tuner.
 
#15 ·
I would never call forced padding better software. IF we had this version with forced padding, I would have already run into a bunch of conflicts with my Elite and missed some shows. With no forced padding the shows got recorded without missing any of the shows or any part of them..
Im not saying the forced padding is good, but everything else (HD Guide, updated tivo, more apps,) is much better. I bet they will change the forced padding. Dosent the virgin tivo have more then 2 tuners anyways? So forced padding shouldnt be that big of a deal.
 
#17 ·
Im not saying the forced padding is good, but everything else (HD Guide, updated tivo, more apps,) is much better. I bet they will change the forced padding. Dosent the virgin tivo have more then 2 tuners anyways? So forced padding shouldnt be that big of a deal.
Yes, it has 3 tuners, so I don't think it will be as big of a deal as most people make it seem.
 
#18 ·
Yes, it has 3 tuners, so I don't think it will be as big of a deal as most people make it seem.
I've only had my Elite for eight days. And already I've had several occasions where I had four concurrent recordings. And that is with four tuners.
 
#19 ·
Yes, it has 3 tuners, so I don't think it will be as big of a deal as most people make it seem.
As someone whose actually used one, I disagree (and if the Virgin TiVo Help & Support Forums are any indication, I'm not alone).

Padding is almost mandatory over here because some of our TV channels (BBC in particular) are terrible at running on schedule. Add on the inefficient use of tuners (even if we do have 1 extra) and the default padding planned in the pilot update, and there's gonna be trouble.
 
#21 ·
So this forced padding is hard padding? Meaning that if it causes a conflict then the lower priority program is clipped or not recorded? If so that is bad. However if it's soft padding where it's only added if it doesn't cause a conflict then that is actually something I'd love to see here. I'd also love to see them use some intelligence and allow the soft padding to still be applied for programs recorded back to back on the same channel using a single tuner.

Dan
 
#22 ·
Guys, the pilot software for 15.2 is rolling out (slowly) on Virgin's Network, there's a video up which shows off performance improvements (relative to 15.1 anyway), it looks snapper then what we have now:

Something for Premiere customers to look forward to, surely?
 
#23 ·
Guys, the pilot software for 15.2 is rolling out (slowly) on Virgin's Network, there's a video up which shows off performance improvements (relative to 15.1 anyway), it looks snapper then what we have now:

Something for Premiere customers to look forward to, surely?
The hardware is completely different though.
 
#24 ·
Guys, the pilot software for 15.2 is rolling out (slowly) on Virgin's Network, there's a video up which shows off performance improvements (relative to 15.1 anyway), it looks snapper then what we have now:

Something for Premiere customers to look forward to, surely?
WOW. That is ALOT faster. And they have full HD menus! Why do we not have full HD menu's. All they really need to do is change the background color!

That makes me happy but have they had the full HD menu's the entire time?