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I took advantage of this offer but my credit card shows two charges for $311, but I ordered only one bolt 500 gig. My order history only shows one charge of $311 for one bolt, Is this normal?
NO! I ordered one this morning and I only have one charge.
 

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I took advantage of this offer but my credit card shows two charges for $311, but I ordered only one bolt 500 gig. My order history only shows one charge of $311 for one bolt, Is this normal?
It isn't normal. I would watch it closely. There have been snafus in the past where multiple units got ordered by accident. Did you do this over the phone or online? If it gets to the "charged" rather than "pending" stage, then for sure there are 2 orders even if you see only one. They'll probably ship 2 to you and you will call and complain, then they will email you return UPS label, after which you'll return. On straight returns the refunds are usually pretty quick, within a few days of your return arriving. If they have to "credit" you for some reason via customer service, then those take a while, anywhere from 1-30 days as it seems they process those out of the ordinary credits in batches.
 

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I just bought a TiVo premiere from a local person with lifetime before I knew the deal. Fire it up and it has a bad motherboard. I figured I was done for until I saw the deal. Tried it a dozen times online. No joy. Then emailed. Nothing. Chatted? No go. Then I called. And after 30 minutes on hold I had the deal done. According to them the TiVo had not been active since June of 2016. Seems like they are really wanting to move bolts. I hate the way it looks but compared to a dead tivo.... it shipped just hours after purchase. I am thrilled.

Sent from my SM-G930V using Tapatalk
 

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Not the answer I wanted but was what I expected, thank you.
Maybe all is not lost! I can think of two ways to get your shows from the deactivated box to your new box. Both ways entail passing the shows through your computer.

The first way is use TiVo Desktop Plus or pyTivo Desktop to upload the shows from tho old box to the computer then again use TiVo Desktop Plus or pyTivo Desktop to download the shows from the computer to the new box.

If the deactivated box is not able to upload using TiVo Desktop Plus or pyTivo Desktop there is still another way to do it. This is a method I use to record shows from Netflix, put them on my computer, then download them to my TiVo and finally put them on my iPad using the TiVo app. Buy a $75 WinTV USB stick on Amazon (WinTV-HVR-950Q) and connect your old box to it. Play the shows back and the device will use the computer monitor like a TV and also record the content into an MP4 file on the computer that pyTivo can then download to the new box.
 

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wait.. I did what?
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If the deactivated box is not able to upload using TiVo Desktop Plus or pyTivo Desktop there is still another way to do it.
This is the flaw in your logic, a deactivated box will not have network capability for Tivo Desktop or other applications, a deactivated box will call in, set its clock, and download OS updates only, no transfers, no guide data, etc.
 

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This is the flaw in your logic, a deactivated box will not have network capability for Tivo Desktop or other applications, a deactivated box will call in, set its clock, and download OS updates only, no transfers, no guide data, etc.
Well, that and the fact that the OP was explicitly referring to copy-protected content.
Clarifying question: I too have a number of recorded shows on my old Premiere XL4 that can't be transferred (because of the CP flag). After deactivation on 10/31, I get that I can't transfer them, but can I stream them directly?
The shows aren't transferring anywhere. The only way off the old, unsubscribed TiVo for those shows is via the Video Out ports. (But, yeah, transfers wouldn't even be possible for unprotected content from unsubscribed TiVo.)
 

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This is the flaw in your logic, a deactivated box will not have network capability for Tivo Desktop or other applications, a deactivated box will call in, set its clock, and download OS updates only, no transfers, no guide data, etc.
Diane, I suspected that might be the case and that is why I offered the second solution, albeit at a cost of $75 (buy a $75 WinTV USB stick on Amazon (WinTV-HVR-950Q) and connect your old box to it). AV out from the old box into the HVR to a USB port on the computer. View the shows on the computer which will also record what is being viewed in an MP4 file (CP doesn't matter). Then pyTivo to the new (network connected) box.
 

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I also got the offer to transfer lifetime from my two Premieres to Bolts. So, I have been following this thread and the other thread entitled, "Would you buy a TiVo today". I agree that consumption is changing and I expect I won't be watching TiVo anymore at some point. On the other hand, my current consumption is over-the-air Tivo (2 Premieres and 2 Roamios), Netflix streaming, Redbox blu-ray rentals, and a little Amazon Prime streaming. Pointing out that Citicard users can get an additional refund for a Bolt pushed me over the edge so I ordered a Bolt 500GB on Sunday. It is due to arrive tomorrow.

I am a novice with Citi Price Rewind, and thank all for pointing out how a $300 upgrade can be pushed down to ~$250. I added the Bolt to the price rewind website yesterday, but as of today it wasn't seeing the discount prices on Amazon ($146.02) and Best Buy ($149.99). So, I called them. I gave the rep the details of the purchase, the model number, price, date of purchase, and Amazon's lower price. I was sent an email and then replied to the email with a pdf of my email receipt from Tivo and a pdf printout of the Amazon web page.

One thing I wanted to point out is that while talking to the Citi Price Rewind rep, she asked me if I was the guy she was talking to yesterday. I wasn't. Apparently, there are enough people calling for price adjustments of Tivo Bolts that a rep has noticed.
 

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Just the facts ma'am
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Please recommend a 2.5" 3TB drive for a Bolt upgrade other than the Toshiba MQ03ABB300
I just want more options
 

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Please recommend a 2.5" 3TB drive for a Bolt upgrade other than the Toshiba MQ03ABB300
I just want more options
No other realistic options exist at this time other than putting a 3TB 3.5" drive in an external enclosure. There's a WD 3TB 2.5" drive which is the stock drive in the Bolt+ but it's not generally available to the public and even if you can find it costs well over $100 more than the Toshiba.
 

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Must be bought directly from TiVo.

Buy on a CC that offers Price Protection (Discover, Chase Freedom, etc) and PM if the price is lower than TiVo.
For what it's worth, I spent some time on the phone today with Tivo Sales trying to get them to transfer lifetime from my Premiere to the Bolt+ I bought at amazon literally last week, since nobody had announced this promo.

After talking to an agent and then a supervisor, I convinced the supervisor that they should just go ahead and transfer service for me instead of making me return my just purchased Tivo Bolt+ to Amazon and buying one from tivo.com, as the new one I had was already paired with an M-Card, had my OnePasses, etc.

Unfortunately, the system would not let him do the final step of the transfer. I don't know who else I could have talked to but they were very nice about the whole situation - it's just that their hands are tied in the matter.
 

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How long is this upgrade deal for? I see I got an email and the TSN of my Premiere is on there.
I might consider doing it to just get rid of the Premiere and maybe sell the lifetime Bolt.
 

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Every time I've called Comcast to pair a cable card into a new TiVo they've "fixed" one or two account misconfigurations that had been working in my favor. Rest assured that I'll be using the new (to me) pairing webpage this time.
Charter doesn't have a webpage and I'm suspicious of them so I'll probably leave the cablecard where it is in a Roamio Basic and use the Bolt as my primary OTA box, for now.
 
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