Try a power cycle it.
I've done that several times. It's the first thing I tried. I've also unplugged and replugged all cables, and spoken to TiVo Customer Support twice.Try a power cycle it.
We need to all call in and demand they fix this issue. (877) 367-8486
I will call again tomorrow. There must be thousands of us so let's put the pressure on. My guess is they purposely shut us down to try and force us to buy new TiVo boxes. Please join me in letting then know we will not stand for this!
FYI - no, I have a different ISP.Potential variable...is this affecting only people using specific ISPs, or is it all of us? Any of the rest of you getting internet from RCN?
Winkabc, My techie roomie meant a firmware/software update may have happened either on our TiVos (automatically), or at the TiVo end, and whoever wrote the update forgot to account for some Premiere-specific detail. It would be worth asking, the next time someone talks with a TiVo rep, if indeed some update happened late Saturday/early Sunday.SianG, I saw a recommendation somewhere to check for firmware updates for the router. But other network devices using the same router are working flawlessly so ???. I would think TiVo boxes would display a message of some kind if there was an update needed, or it would just update automatically when connecting (if it can!!). I'm thinking like Lucas - something changed on TiVo's end. I'll be curious to see what support says when I call!
So at least one Premiere XL4 user can get schedule updates?Just checked and its updating fine here.
Just to clarify - your TiVo is a Premiere model? I believe they were made about 2010-2013.Just checked and its updating fine here.