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Discussion Starter · #1 ·
We have a tivo that is about 4 years old. We are getting a message saying that the phone hook-up does not work because the modem is not working. Does anyone know if a modem can be fixed on a tivo or who to go to if it can?
 

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mick66 said:
You can always use an external modem, but if you have a Series2 and a broadband internet connection, you'd be better off networking the Tivo to use the broadband connection.
For an S1 your options include an external modem, TurboNET, CacheCard.
 

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Along these lines, I've got a friend who has the old Sony S1. She started getting "no dialtone" messages. I took it to my house and tried it, and sometimes it would be okay, and sometimes not. I did listen in and it would send the dial tones. So does this mean the modem is "going"? I turned off dial tone detection and we're going to try that for a few days to see how it goes. Luckily, I do have an old USR modem we can use if we have to.

She has lifetime so she's not eager to upgrade her hardware. The current $299 deal is outrageous, and I'd tell her to go for the $199 --> S3 deal (if it's still available) but she is not going to be interested in digital and/or HD (she's not a spring chicken).

So thoughts about the modem? Why would it start having this behavior, and is there anything else you can recommend?
 

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Discussion Starter · #7 ·
Without the modem dial-up the tivo will not update the tv schedule so you can't search future shows.

mcclary said:
We have a tivo that is about 4 years old. We are getting a message saying that the phone hook-up does not work because the modem is not working. Does anyone know if a modem can be fixed on a tivo or who to go to if it can?
The brand is Sony SAT-T60 and the message we get is that the modem is not responding.
A couple of people said we could use an eternal modem. Does that just plug into our Tivo someway? How much might we expect to pay for an external modem?
 

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mcclary said:
The brand is Sony SAT-T60 and the message we get is that the modem is not responding.
A couple of people said we could use an eternal modem. Does that just plug into our Tivo someway? How much might we expect to pay for an external modem?
That's a D*TV Tivo. There's a separate forum for those. http://www.tivocommunity.com/tivo-vb/forumdisplay.php?f=7
You don't need a modem for anything. Without a modem you have to order pay per view over the internet or by phone. The modem isn't used for much of anything beyond contacting D*TV with ppv information and I think triggering the installation of new software.

In short
You don't need a modem and an external modem won't work with a D*TV tivo.
 
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