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· Impolite arrogant woman
35,760 Posts
Discussion Starter · #1 · (Edited)
EDIT: It resolved itself overnight and the Mini is now updated and working.

I just got a new to me Bolt to replace my dead Roamio.

My Mini needs to upgrade to the new user experience but I've tried a dozen times and it crashes every time with the error MSG_C502_ID.

Both have stable ethernet connections.

Any ideas?

· tabasco rules
16,716 Posts
a c501 error generally means tivo servers are down, so i imagine the c502 is closely related, or at least a networking error - can the mini access online apps?

· It's Just TV
27,230 Posts
You might be able to downgrade the Bolt and then have the Mini work with the downgraded version. It sounds like you weren't using Hydra before, so that may be a better option for you:

How to uninstall Hydra from Bolt
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