TiVo Community Forum banner
1 - 6 of 6 Posts

·
Registered
Joined
·
5 Posts
Discussion Starter · #1 ·
Man Comcast should be paying ME at this point. I have had 3 installers come out so far, all giving up and numerous calls into Comcast. I have a new TivoHD with 8.1.7b software, 2x SA cablecards.

My current situation as of today (I refuse to give up) is both CC's successfully paired (CP reports "CP Auth Received" on both). CC1 has 48 EMM tickets (I have called Comcast a few times now and have had them hit it repeatedly). CC2 is stuck at 2 EMM tickets, even though they have hit that one as many times. Barely any channels visible on that one.

I'm scared to reboot because it seems that both CC's lose all EMM tickets after I do that - should they be holding on to these? Are they supposed to persist?

Is CC2 bad since it can't seem to get more than 2 tickets?

Anyone know what I'm talking about?
 

·
Registered
Joined
·
525 Posts
It is perfectly normal for the cards to lose the emm count after a reboot. You will lose them after a couple of days. When the billing system runs you will get more emm's. Your problem with cablecard 2 is with their database. If you can talk to someone in their dncs I can PM you the command line for them to fix card 2.
 

·
Registered
Joined
·
5 Posts
Discussion Starter · #3 ·
OK here is what confuses me then. It seems when I reboot and both CC's come up and have 0 EMM's, I get no channels. This situation persists until I call Comcast and tell them to hit the cards (then I get channels).

What IM network are you on?
 

·
What happened, TiVo?
Joined
·
3,638 Posts
You want the "SUBSCRIBED" message to come up on the CC screen.

Channels can take a few minutes to show up (up to 5 or 10 sometimes).

If you have low signal strength, you might never get them.
 

·
Registered
Joined
·
525 Posts
AbMagFab said:
You want the "SUBSCRIBED" message to come up on the CC screen.

Channels can take a few minutes to show up (up to 5 or 10 sometimes).

If you have low signal strength, you might never get them.
Subscribed is a message that Moto cards give. SA cards must have "CP Authorized" to show proper pairing.
 

·
What happened, TiVo?
Joined
·
3,638 Posts
cableguy763 said:
Subscribed is a message that Moto cards give. SA cards must have "CP Authorized" to show proper pairing.
Oh wow, I just assumed he had Moto cards, since I thought Comcast was using Moto cards everywhere. Sorry!
 
1 - 6 of 6 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top