I just got off the phone with Tivo customer support and they confirmed this scenerio.
If you opt for the lifetime service ($300), and your Tivo box dies a year and a day after you activate it ,since the Tivo only has a 1 year warranty, YOU'RE SCREWED, because the service goes with the box. So if the box dies, your lifetime service plan dies.
My thought is, if you purchase a lifetime service plan, it ought to be guaranteed for at least 2 years so you can recover your investment. Either that or warrant the box for 2 years.
So how 'bout it Tivo. Can a guy get his money's worth around here? Or are you just gonna continue to make people gamble that their box don't die in a 12 - 24 month window?
If you opt for the lifetime service ($300), and your Tivo box dies a year and a day after you activate it ,since the Tivo only has a 1 year warranty, YOU'RE SCREWED, because the service goes with the box. So if the box dies, your lifetime service plan dies.
My thought is, if you purchase a lifetime service plan, it ought to be guaranteed for at least 2 years so you can recover your investment. Either that or warrant the box for 2 years.
So how 'bout it Tivo. Can a guy get his money's worth around here? Or are you just gonna continue to make people gamble that their box don't die in a 12 - 24 month window?