Yes - I did just this.. bought the tivo box (with a free slide remote special) at BB. A few weeks later I fired it up - and updated it. And 5 days after that finally got it hooked up to Verizon. Once all that was completed, I went online and added the new box to my account for $399 lifetime.I am possibly interested in getting a TiVo Premiere with a PLS (Product lifetime service), but have a question about where to buy it.
If I go through my online account & the available "upgrade program", I can get the PLS for $399 (and the Tivo for $99).
Now, if I get the TiVo premiere from Best Buy for $99 as well, can I still get the PLS for $399 since I am currently a TiVo customer. Or does it ALL have to be done through the TiVo site in order to get this lower PLS discounted price?