The HR10-250 will continue to work fine for years to come. It will not receive the mpeg-4 channels but that does not keep it from working.Billy Bob Boy said:Somboby said to me (No Names) That when D* switches to Mpeg 4 and your dvr(directivo) no longer works with D*
If you currently have a HR10-250 you can currently get a HR20 for the cost of shipping (if you find the right CSR) and a new commitment. Why would you expect lifetime service to be refunded? Lifetime service applies to all DVRs on your account even if they are not TiVo.That They will not replace the dvr with one that works or refund the lifetime service.
Good luck with a class action suit. What harm have you suffered?