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Lack of Complaints with 20.2

7607 Views 63 Replies 33 Participants Last post by  hillyard
Usually there is a thread with a huge list of gripes about the latest software update.
I'm not seeing that this time around, especially since we have a major release going from 14.9 to 20.2.

We also seem to have an advocate from Tivo watching this forum, which we haven't had before.

It seems to me that Margret from Tivo should be in charge of all future updates as she seems to listen to her customers.
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My only complaint is that yesterday my TiVo Premiere (with 20.2) became unresponsive to remote commands (or very very slow). I did a chat session with TiVo after unplugging and rebooting didn't work. They had me do a "Thumbs down, thumbs up, play, play" sequence and it seemed to help afterwards.
List of changes, enhancements, features are being collected in this thread:
http://www.tivocommunity.com/tivo-vb/showthread.php?t=481338
There are still things wrong with 20.2 (hate the "deadness" of the backgrounds), but overall it's a large step forward after almost two years of punishing silence, so it's probably a bit of shellshock and not wanting to look a gift horse in the mouth.

The single largest problem remaining is the complete omission of Parental Controls from the HDUI. If you want/need them, you are forced to be 100% SDUI, losing pretty much all the reasons to upgrade (except transfer speed).
My only complaint is that I didn't sign up for early rollout, and only one of my four Premieres has it. Want to stream here in TWC-occupied territory.
We also seem to have an advocate from Tivo watching this forum, which we haven't had before.
There is a difference between reading the Forum and posting in it. Rest assured hardly a post goes by that TiVo isn't aware of. :)
My only complaint is that I didn't sign up for early rollout, and only one of my four Premieres has it. Want to stream here in TWC-occupied territory.
Ahhhh! So you had to sign up for the new update? Wonder how long it will be for those of us who didn't?
My two updated the first day. Call me very happy with this update so far.
There's not a lot of complaints because there aren't a lot of major issues that came with this release. In fact, there doesn't seem to be any major bugs introduced in 20.2. There are some new minor issues with the HD UI changes but nothing that keeps the TiVo from working.
No complaints so far just one worry. When pressing TIVO buttton I saw twice now a "Blue Round Circle" for a about 2 seconds. I thought it was going to freeze. Other than that nothing.
My only complaint is that I didn't sign up for early rollout, and only one of my four Premieres has it. Want to stream here in TWC-occupied territory.
You know you can call Tivo and request 20.2, right? I did it with my 3 Premieres. Had it within 3 days of calling :up:
NO FILTERS in live TV, i'm still looking for an answer to that.
NO FILTERS in live TV, i'm still looking for an answer to that.
I posted in the change log thread with a link to the tweet from Tivodesign. They will come back just no eta.
You know you can call Tivo and request 20.2, right? I did it with my 3 Premieres. Had it within 3 days of calling :up:
If you send a really nice email to Margret she just might add you to the priority list.:)
If you send a really nice email to Margret she just might add you to the priority list.:)
Like I said, I called tech support and had it within 72 hours. Seems priority enough for me.
Only complaint is that I don't have it.
My biggest complaint is that the onscreen clock has been ruined. I still stare at the lower right side of screen wondering what time is it? Yeah, I know there's a clock in the menus, but I spend less than 5 minutes a day looking through the menus.

The speed upgrade is nice, but the lack of fluidity (slow redraws, etc.) between menu screens and also in the new guides is pretty jarring. This makes 20.2 feel more like a beta than major release.

If I were TiVo for the next release, I would just do bug fixes, get rid of new unwanted "features" introduced in 14.9.2.2 and 20.2 plus polish up the interface. After that I'd add more features.
My only complaint is that yesterday my TiVo Premiere (with 20.2) became unresponsive to remote commands (or very very slow). I did a chat session with TiVo after unplugging and rebooting didn't work. They had me do a "Thumbs down, thumbs up, play, play" sequence and it seemed to help afterwards.
when did the update hit your Tivo?
when did the update hit your Tivo?
Monday night (after sending a note to Margaret on Sunday, a week ago) because I saw it on Tuesday evening.
The speed upgrade is nice, but the lack of fluidity (slow redraws, etc.) between menu screens and also in the new guides is pretty jarring. This makes 20.2 feel more like a beta than major release.
As a TivoHD user I've been waiting for the Premiere to be updated to a usable level. It seems like 20.2 might be there for me. But as a TivoHD user I don't understand what you mean by "lack of fluidity". What do you mean? Do you think this is a deal breaker? Should I hold out a little longer?
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