I bought a weaknees updage kit, two new drives and thought I'd use Instant Cake in lieu of Hinsdale just because I'm not terribly conversant in Linux. I have what appears to be the "older Dell" problem (it's my only FAT32 machine) and involves the inability to boot as a master slave to a CD drive. I have tried everything under the sun (multiple jumper settings on CD and drives) and nothing works; when I can get Instant Cake to work (by setting thr CD drive as master) and it tells me the drives are ready to be installed, I sit at the grey powering up screen indefinitely. Putting the old drive back works, so at least the SO isn't too po'd.
My warning is this: I e-mailed PTVUpgade tech support almost a week ago and e-mailed the customer service center 48 hours later to advise them that I had not received a reply and to ask if they could help with my problem.
I have received no contact or help from this company. Not even a "sorry, we can't help you" reply. Their product may work great (I wouldn't know), but if you have problems, recognize that you are on your own.
My warning is this: I e-mailed PTVUpgade tech support almost a week ago and e-mailed the customer service center 48 hours later to advise them that I had not received a reply and to ask if they could help with my problem.
I have received no contact or help from this company. Not even a "sorry, we can't help you" reply. Their product may work great (I wouldn't know), but if you have problems, recognize that you are on your own.