Good evening,
Still seething about my non install today and am realizing I should have called someone earlier when installer was here instead of just relying on his eyeballing the satellite and its location with possible branches. Was wondering for some advice from other peoples' experiences.
The installer said I have 5 days to call in and reschedule an appointment or the order would get canceled. I asked who to call and he said directv and gave me their number. When I called the number it goes back to his local company. Should I call them back or call directv and explain to them the situation and how the guy wouldn't do the install and suggested I go to comcast? He just was complaining about how busy he was that day and how he was doing me a favor and saving me money. Guess I feel for it and the goodness of some people.
One thing the guy said was that they can't put the ota anywhere near the dish and would have to attach it to my brick wall. From pictures I thought I had seen it looked like they were mounted together? Can the antenna have issues with line of sight too?
Thanks
Still seething about my non install today and am realizing I should have called someone earlier when installer was here instead of just relying on his eyeballing the satellite and its location with possible branches. Was wondering for some advice from other peoples' experiences.
The installer said I have 5 days to call in and reschedule an appointment or the order would get canceled. I asked who to call and he said directv and gave me their number. When I called the number it goes back to his local company. Should I call them back or call directv and explain to them the situation and how the guy wouldn't do the install and suggested I go to comcast? He just was complaining about how busy he was that day and how he was doing me a favor and saving me money. Guess I feel for it and the goodness of some people.
One thing the guy said was that they can't put the ota anywhere near the dish and would have to attach it to my brick wall. From pictures I thought I had seen it looked like they were mounted together? Can the antenna have issues with line of sight too?
Thanks