[behind0blue6eyes]

So my Tivo hard drive died and I sent it back to be repaired and the phone technician told me that they would send a new one out the day after they got mine back, well this was 3 weeks ago and I had delivery confirmation on the Tivo so I know they have it. Anyone have any ideas on how I can get my darn Tivo back??

 

[mick66]

Call customer service

 

[no-blue-screen]

Send a PM to TiVoJerry ....he should be able to help you out.

 

[Stanley Rohner]

You won't get YOUR TiVo back, you'll eventually get a refurbished one sent to you. They never fix the one you sent them, they always send out a refurb.