I would do that.DinoT said:Hi all,
I just want to toss something off of you folks. One of my HR10-250's had a HD die. I have the protection plan and I just received a replacement HR20. I didn't receive a return shipping label. I called DTV and they said since the HR10-250 was owned by me, it is mine to keep. I've had DTV tell me not to return a receiver before only to get charged. Is this what you folks are seeing? I ask because I might just get the HD replaced and keep it on another TV.
DirecTV frequenty will try to overcharge you, and there are probably no other company's bills that have to be scrutinized so closely on an ongoing basis. But not so much this specific situation, and CSR roulette will get it fixed eventually, if they do.