TiVo Community Forum banner
1 - 6 of 7 Posts

·
Registered
Joined
·
12 Posts
Ok, so I tried many times using the procedures noted to roll back a Bolt VOX from T4 to T3.
It looked like it was going to work and then I just kept getting an error message suggesting it was my network?
I'm pretty sure it's fine!

And I see conflicting ideas here about the rollback ability on Bolt+/VOX ?

Am I stuck?
 

·
Registered
Joined
·
12 Posts
And this: How to uninstall Hydra from Bolt

I just got off the phone with TiVo support, there is a hidden downgrade option in the help menus Here are the instructions they just emailed me.

"To downgrade a DVR from TiVo Experience 4 to TiVo Experience 3:
From HOME, Choose MENU > HELP > RESET TO DEFAULTS > REPEAT GUIDED SETUP
Repeat Guided Setup screen where the customer will need to enter the backdoor code.
From the Repeat Guided Setup screen, enter the following Backdoor Code:
Press Thumbs Down, Thumbs Down, Rewind, Rewind on the remote control to display the Downgrade Your TiVo Box
screen.
Tip: If the backdoor code does not initiate the Downgrade Your TiVo Box screen, [Restart or Power cycle the DVR].

2. After entering the code, the Downgrade Your TiVo Box screen appears."

I am not responsible for any loss of data. As I understand this wipes all data & recordings...

Good Luck
Shalamar

EDIT:Adding the TiVo instructions.
Thanks for that PDF!!
The error message I was getting was about 2/3 down the PDF.
Now I know what else I can try!
And I'll try that tomorrow morning!!
 

·
Registered
Joined
·
12 Posts
There were a couple other options in the PDF that I hadn't seen before but, ultimately I ended up doing it differently than described here or in the PDF.

So, I have been trying for 2 days to to put a donor hard drive into my Bolt+.
I had purchased a Bolt VOX 3tb on Ebay (purchased without service) as a donor drive for my failing hard drive on my original Bolt+. The donor VOX came with TE4 installed which I didn't find out right away. My original Bolt+ is running TE3.

I kept getting a red screen with a "Software Downgrade Error!" when I tried to do the direct swap.
Someone else had said to go ahead and let the donor VOX run Guided Setup before removing the hard drive which I hadn't done before swapping the drives. I had just taken the drive out of the VOX and put it into my original Bolt+ without running Guided Setup on the donor box.
So, then I tried letting Guided Setup run on the donor VOX a couple of times to no avail!! I was still getting the red screen and the same error message when I swapped the drives out.
On the bright side, I am now a professional Tivo disassembler/re-assembler!!!
I finally deduced that the red screen was probably caused by the two Bolt drives running different interfaces
(TE3 and TE4).

So then I found the backdoor code to downgrade the interface from TE4 to TE3 here. I tried several times, without success, to downgrade the VOX donor box, from the TE4 that it came with to TE3 (my preferred interface). I kept getting an error message that my network was to blame. And Tivo Customer Service had no clue what to do so I came here.

Joe Kustra gave me the Ah-ha moment in another thread here!! He said to activate service on the donor box for $14.99 on tivo.com. I never thought to activate the donor box! And I can cancel within 30 days without penalty!!

So, this morning I activated service on the donor VOX for a month for $14.99 which I will cancel this afternoon. Once I had activated the service on the donor VOX, I was then able to downgrade the TE4 on the donor VOX to TE3.
YIPPEEE!!!
When the donor VOX got back to the Guided Setup page, I simply unplugged the donor VOX from the power outlet and swapped the now successfully rolled back TE3, VOX hard drive into my original Bolt+, also running TE3.
It went right to Guided Setup and finished up in TE3!!!!!!

VOILA!!!!!! SUCCESS!!!!!!! Happy dance!!!

THANKS Joe Kustra, pl1 and everyone else for this forum!!!!

~Robin

PS: Next time the hard drive fails, I am going with the external drive option!!!!
Hopefully, not for a couple more years!!
 

·
Registered
Joined
·
12 Posts
Congrats! I wouldn't have thought activation would be required, but now I know.
I'm not 100% sure I couldn't have just done the Delete Everything option for the VOX and reinstalled it in my original Bolt+ since I don't think I tried that until after I activated the donor box.
I didn't have a way to hook it directly to my laptop or I would have wiped it myself that way.
That cable will be here tomorrow from Amazon for next time!
Regards,
~Robin
PS: I paid less than the cost of a new drive for the VOX.
 

·
Registered
Joined
·
12 Posts
This is my 2nd hard drive replacement for this Bolt+. My nearly 10 year old Premier Elite XL is still going strong!!

Definitely going with the external option next time it fails. (and I know it will!)

I've had the donor Vox box on hand for a couple months now because the last drive was randomly rebooting at the most inopportune moments. It got to be a twice-daily issue last week so I dug out the Ebay-purchased VOX to replace the 2tb Blue WD I put in it in March of 2021. In March 2021, I just went to BestBuy and got whatever they had at that moment to get it back up and running. Because it wasn't the correct hard drive for the Tivo, it never worked right 100% of the time.
I've learned a thing or two since that purchase.
And, I actually paid less for the VOX than the replacement hard drive would have cost. I bid way low on eBay and won the auction so it wasn't that bad.
Plus, I never looked here for the answers like I should have!!

I do have a question, though: Would a better fan help the drive last longer?? I think I read that one issue is overheating. (along with getting too much use from the 6 tuners and the other issues plaguing this unit.)
Thanks again!!
Robin
 
1 - 6 of 7 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top