Wow... that's hilarious!
This is what Tivo responds to, not bugs or real complaints but this. Excellent
Despite how it might appear from my earlier response, I personally agree that there should be a more official TiVo presence in this forum wholeheartedly. In my personal opinion, I think it's a shame that we don't have support personnel who can come here and help escalate issues like we used to. Maybe I'm just looking back and feeling I use to be much more effective, but it certainly felt like many issues, particularly the smaller ones, were escalated and fixed in a period of time that was more pleasing to the forum members. Then again, there were also many detractors who would come in and jump all over those of us who posted, regardless of the nature of our posting....which ultimately made it very difficult to find replacements for those of us who used to participate more frequently in the past.Wish we could convince TiVo to open better forums with real moderation.
I think that was more my point. On any other forum especially one that was dedicated to talking about one particular company, the mods wouldn't allow the type of posts that happen here when an employee takes the time to post. The forums would do something to try to keep that relationship.Despite how it might appear from my earlier response, I personally agree that there should be a more official TiVo presence in this forum wholeheartedly. In my personal opinion, I think it's a shame that we don't have support personnel who can come here and help escalate issues like we used to. Maybe I'm just looking back and feeling I use to be much more effective, but it certainly felt like many issues, particularly the smaller ones, were escalated and fixed in a period of time that was more pleasing to the forum members. Then again, there were also many detractors who would come in and jump all over those of us who posted, regardless of the nature of our posting....which ultimately made it very difficult to find replacements for those of us who used to participate more frequently in the past.
While we do have support forums on the TiVo.com support site, they are still a peer-support model. Although the info from the volunteer All-Star team is extremely helpful and thoughtful, they are not employees.
Alright, enough of this. I've got to get back to my work. Ciao.
TiVoJerry,Despite how it might appear from my earlier response, I personally agree that there should be a more official TiVo presence in this forum wholeheartedly. In my personal opinion, I think it's a shame that we don't have support personnel who can come here and help escalate issues like we used to. Maybe I'm just looking back and feeling I use to be much more effective, but it certainly felt like many issues, particularly the smaller ones, were escalated and fixed in a period of time that was more pleasing to the forum members. Then again, there were also many detractors who would come in and jump all over those of us who posted, regardless of the nature of our posting....which ultimately made it very difficult to find replacements for those of us who used to participate more frequently in the past.
While we do have support forums on the TiVo.com support site, they are still a peer-support model. Although the info from the volunteer All-Star team is extremely helpful and thoughtful, they are not employees.
Alright, enough of this. I've got to get back to my work. Ciao.
:up:TiVoJerry,
Thanks for what you do. I bet a lot of people on the forum appreciate it. TiVo is a great product and it has changed the TV experience for the better.
:up::up::up:
:up::up::up:TiVoJerry,
Thanks for what you do. I bet a lot of people on the forum appreciate it. TiVo is a great product and it has changed the TV experience for the better.
Well, something like this should be responded to immediately - after all, children use TiVo and it takes just one parent to gasp and drag TiVo to a senate committee to explain why TiVo "shows porn" to children. Groups like the Parents Television Council would love such things. (The PTC is the same group that send that pile of "wardrobe malfunction" complaints, the one that sent 180,000 complaints about ONE family guy episode, responsible for submitting complaints about slightly revealing apps to have them removed, etc.).This is what Tivo responds to, not bugs or real complaints but this. Excellent
Given that there is so little official communication from Tivo about software development (changelogs, anyone???), I find it hard to believe that detractors are the real reason for the lack of communication. Tivo could easily host a developers blog if they wanted to keep the community more up to date. Perhaps even an "unofficial" blog with legalese and disclaimers about how the viewpoints expressed by the employees are not that of the company. Right now we're left to guess about features like streaming that come and go.It has been said before but it would be nice if there was an official TiVo sub-forum on here. Somewhere the employees felt they could post without the detractors and access would be controlled.
:up::up::up::up::up::up::up::up:TiVoJerry,
Thanks for what you do. I bet a lot of people on the forum appreciate it. TiVo is a great product and it has changed the TV experience for the better.