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Discussion Starter · #1 ·
All I want to do is reactivate my TIVO. It can't be done!

I went to the website and logged in. I went to devices and clicked inactive ones. And, of course, there is my Bolt listed. I clicked "Activate". I very dutifully filled out my credit card infor aand clicked on "Finish Activation" and I get the error message, "We were not able to authorize your credit card: Gateway Rejected: avs ". I have no idea what this means. But I tried 3 different credit cards (2 Mastercards and American Express) and two different browsers. There is no reason they shouldn't go through.

So I go to the Chat Support and go through the stupid automated automated responses until the damn thing takes me back to the place to activate my DVR!

So I call, or try, the phone support. What do I get? I don't even get support? What do I get?:!!!!!!!!!!!!!!! A phone solicitation to for the damn alert system if you fall down!

How does this company stay in business when it tryies to drive away customers?!?!?!?

I'm so pissed I'm about ready to tape my cut cord back together!

Sheez
 

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Discussion Starter · #5 ·
I'm sure I was dialing the right number because I went to the previously dial number and tried again. To be fair, this time it went through and I got an agent that was helpful. Problem resolved. But they don't make it easy.
 
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