TiVo Community Forum banner
1 - 1 of 1 Posts

·
Registered
Joined
·
1 Posts
I had the exact same problem when my bolt died after 2 years TiVo sent me a replacement vox bolt. After trying to resolve the issue with their trouble support team which included sending me a new vox remote claiming my old remote wasn’t compatible and causing the message. What worked in my case was, of all things, to reboot my cable modem this allowed for a successful connection. Also be your TiVo Service Number (under system information) corresponds to the one active on your account. Hope this helps.
 
1 - 1 of 1 Posts
Top