To help you we really need more info about your machine. Lifetime subscription? Manufacturer and model number. Original or upgraded hard drive? Current Tivo software version if known. Have you tried anything at all to remedy the situation other than looking at the Tivo website?
Probably the hard drive. If you are not up to tackling replacement yourself the best bet is to call TiVo and arrange for a replacement with lifetime transferred to it. Last time I checked this cost $79.
Check the links below in my signature for help on the upgrade. As Stan said, you will need to get an image since you aren't going to be able to make a backup of your dead drive. Check the link that stan posted or get an image from PTVupgrade (forum sponsor) for $19.99. There are still some really good deals out there on hard drives, so you will at least be able to double your recording capacity if not more. Just make sure you get a PATA 100/133 drive and not Serial ATA. Good luck.
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