Do yourself a favor and don't wait til it happens again. Exchange it now when you don't have to pay anything. after 90 days you will have to pay a "labor" charge. If you had this problem now it will go bad later! (I speak from experience!)starks9630 said:i just spoke to tech support, she didn't sound to confident. she said if it happens again, they'll exchange it. i don't want to open it up and put in a new hd, i've only had it 2 months, it shouldn't be doing this and I don't want to void the warannty, it looks like i'll need it.