Mike, i've seen a bunch of your posts. I'm only getting basic local channels and local HD channels. Everything appears to be paired properly and the conditional access screens look good according to Tivo. At this point, who do we call?mike_camden said:Sounds similar to my issue. I was told by Tivo that the channels from my account weren't properly mapped to the cable cards. Still trying to get Comcast to resolve it.
I'll bet you $20 your cards are not validated and the channels you are talking about have a non-zero CCI flag.mike_camden said:Try to tune each Tivos to a separate HD channel that you would normally get but aren't getting right now. Now restart the Tivo. As soon as the movie starts playing, hit Live TV on the remote. Are you now temporarily getting the channels that you should be? If so, this is what I am seeing.
I had the same problem with Insight..it took 3 reps but they finally figured out that the cable card was paired but none of hte high def channels were added to the cable card in there system..once they added all the channels to the cable card I was good to goethan said:I have the same problem and my local cable provider (Cox) is trying to figure out how to fix it.
Last night I happened to be at a house with a fully-functioning CableCARD device and I took the opportunity to check their setup. I noted a couple of key differences.
Their Host ID screen has the CableCARD number, Host ID and a message "Authorization Received"; both of my cards are missing the latter message.
Their CP screen reads "Auth Status:CP Auth Received"; both of mine read "Auth Status:Waiting for CP Auth".