[mangurian]

I went on line to cancel service for my BOLT. A pop-up says there will be a cancellation fee of $150 which is what I pay annually in November. If I understand correctly, the hard drive in a unit they manufactured crashed and even though I have service paid through next November, they want me to pay an additional $150 to cancel. Do I have that right? What am I doing wrong? What should I do ?

Clearly, there is something I don't understand. Help.

 

[NorthAlabama]

try calling customer service, they will have all available options.

 

[Sheffield Steve]

Why not put a new hard drive in it? It will a lot cheaper than $150