[Judith Kruger]

My guide will not load the programs on my major NBC network. I have updated several times and restarted the Tivo box and can’t get it to install that ONE channel. HELP!!

 

[kpeters59]

Just do a Manual Record.

It'll likely clear up after some time. Even possibly after the current Guide Date expires in 12 days.

-KP

 

[Jetspeedz]

I'm in So Cali, I reported Guide issues to Spectrum where some channels and random times there is not title at all. This has been a problem for the past 3 days now. I was told they need more people to call before it is elevated to engineering.

Last time this happened a few years ago it was resolved over time.

Please call Spectrum and call them to report this. They do have existing tickets in Wisconsin and NY with reported outages but if it is happening in your area and you are the first to call expect this not to get fixed anytime soon.

Just call and report it so they have more cases. They are sending a poor tech out here to confirm what I already know is a not a equipment or signal issue. But it is part of the absurd process.

I also filled out the form and created a ticket in my account with Tivo as well

 

[NorthAlabama]

My guide will not load the programs on my major NBC network. I have updated several times and restarted the Tivo box and can't get it to install that ONE channel. HELP!!

TiVo Report Lineup

 

[Judith Kruger]

I'm in So Cali, I reported Guide issues to Spectrum where some channels and random times there is not title at all. This has been a problem for the past 3 days now. I was told they need more people to call before it is elevated to engineering.

Last time this happened a few years ago it was resolved over time.

Please call Spectrum and call them to report this. They do have existing tickets in Wisconsin and NY with reported outages but if it is happening in your area and you are the first to call expect this not to get fixed anytime soon.

Just call and report it so they have more cases. They are sending a poor tech out here to confirm what I already know is a not a equipment or signal issue. But it is part of the absurd process.

I also filled out the form and created a ticket in my account with Tivo as well

I live in Indiana and use Xfinity (Comcast) and most of the time their service sucks! Thanks for the info.

 

[Judith Kruger]

Just do a Manual Record.

It'll likely clear up after some time. Even possibly after the current Guide Date expires in 12 days.

-KP

:up: