I live in Orange County CA and currently have two Bolts. I recently purchased a third Bolt through Amazon. After it arrived, I called Spectrum to ask how I get a third CableCard. I was told I have to go to a Spectrum store. I did that today (9/13/20) and I was told the store no longer carries CableCards, I have to order them over the phone. I asked for a manager and told him I was told over the phone I had to come to the store. He said, "We don't carry them but let me see if I can order one for you and have it shipped to your home." He did some work on a computer and said he was sorry but he could not do anything for me. He repeated I would have to order one over the phone with Spectrum. He also told me there is a $9.99 shipping charge for the card. In the past, I have gotten both CableCards at the brick and mortar location. Is this another example of the cable company making it as difficult (and now expensive) as they can to use a DVR other than their own? Does the FCC still require cable companies to provide CableCards? Can Spectrum charge $10 to have the card shipped because they have chosen not to carry them in their stores?