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Discussion Starter · #1 ·
I called D* today at 1-800-824-9081 (retention) just to see what kind of offers they had for existing customers, no threats about leaving of a better deal somewhere else. The gentleman that answered the phone asked how he could help,

Me: I was checking to see if you had any offers for current customers

Directv: What would you like?

Me: What do you have to offer?

Directv: We have free equipment, money off your bill each month, or premium packages.

ended up getting $5 a month off my bill for 1 year, HBO $2 a month for 6 months and Showtime Free for 6 months and a new R15 for $14.95. And all I did was ask for it, no lies or empty threats just nice and polite.

Scott
 

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a rkester says what?
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Nice when they do something for ya like that without having to resort to threats lies or multiple call backs to get a helpfull person.

I was thinking about calling myself to inquire about HD content and getting some of it without spending money to get it.

I've tried to get them to send me a free DVR 4 or 5 times and they just act like im not worthy of their $99 equipment.
 

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Discussion Starter · #4 ·
yes I extended my contract, but I am not planning to leave anyway so it did not matter. I have been with D* for 9 years and have been happy with them and my only other choice is Bankrupt adelphia so I will stay where I am.
Scott
 

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They were super nice too - I am so keeping that number for any issues!

I walked away with no contract extension and $5 savings for 6 months. Sweet! (In truth I had the same deal last year). I only have/want Total Choice / locals so it worked out well.

Cheers!
 

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Check the deals mentioned on this list - I think 2 people have been able to obtain a HD-DVR for free, but most of us can get the $200 rebate and an extra $100 or $150 instant credit but that's about it.

I'm curious to see if the deals become more sweet or more sour as D* approaches the 3/1 conversion from purchased to leased units.
 

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a rkester says what?
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Just got off the phone with them myself. I was asking about HD options to get my new TV rocking. The person was very nice and friendly and offered up all kinds of goodies.

Was offered the standard HD receiver for free with install for $14.99 shipping.

I asked about HDDVR, offered me the instant rebate of $200 making it $399. Still way too much for me. I wanted them to make it $250-200 and I would have bitten.

Asked about upgrade options later, told me they will swap my reeiver out for the MP4 ones later for about $99 including new dish as needed.

Also asked about the leasing stuff and was told this person had heard that too but didnt know anything about it.

I just went ahead and got the HD receiver. I was then offered 3 months of HD programming free, along with 6 months of Showtime and 3 months of Starz free.

I'd bet I had said something about the DVR and my price cieling of 200-250 i might have gotten that offered to me as well.

Nice to see they are willing to help a dood out here with a smile!
 

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:)
Just got off the phone with Retention.

Got a HR10-250 and the new 5LNB dish installed for $250 + $15 shipping.
Plus 3 months HD service for free.

Only took one call and one CSR.

CSR claimed not to know about the change to leasing but new about the upgrade to MPEG4. Stated when the MPEG4 comes out the switch would cost between $49-$99 to swap HD DVR.
 

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Thank you. I saw your message and called the number. Added a 2d dvr for 14.95 s&h. Instant rebate for the cost so I don't have to wait. Very nice guy who was pleasant and helpful. Saves me waiting weeks for a rebate plus the hassle of the paperwork.

John
 

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My comcast promotion is running out and I want to join directv. Are their any deals for Directv DVR with HD? I have HD with DVR at comcast now the dvr sucks but the HD is great. What deals are Directv offering for HD? What channels come in HD? Any input will help.


Thanks
 

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The best I could get for the HR10-250 from a CSR was $399 after the $200 instant credit. Also offered some free or discounted Showtime/HBO, something...I didnt listen to that part really well.

It looks like the $200 rebate applies to ANY purchase of the HR10-250. So, couldnt I just buy it from an online retailer for $479 and then send in the $200 rebate to make it just $279?

Also, has anybody noticed the guy on eBay selling info to get a $199 HR10-250 still seems to be getting positive feedback that suggests people are getting the unit for $199? "cjlamarr" is the seller, do a search on that seller and check out his feedback.
 

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rick31621 said:
:)
Just got off the phone with Retention.

Got a HR10-250 and the new 5LNB dish installed for $250 + $15 shipping.
Plus 3 months HD service for free.

Only took one call and one CSR.

CSR claimed not to know about the change to leasing but new about the upgrade to MPEG4. Stated when the MPEG4 comes out the switch would cost between $49-$99 to swap HD DVR.
What's the deal with 5 LNB dish? They told me, I need to get that in order to receive my locals (Philadelphia) in HD, but it is not compatible with my receiver, HR10-250. They said I would have to buy a HD (only, no DVR) receiver for $200. Did they tell you it works? Otherwise, I don't understand why you would need the 5 LNB dish?
Thanks.
 

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The new HD locals are being delivered in MPEG4. The HR10-250 can only receive MPEG2.

The 3 LNB dish can't see the new satellites that are delivering the MPEG4 stream. The 5 LNB can, along with the three that the 3 LNB dish sees.

The "swap" program for HR10-250 owners (to receive a HR20-250 MPEG2/MPEG4 DVR...no TiVo software) probably won't be available until Q3-2006.
 

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:(

I am all maxed out for discounts according to the rep I spoke with at retention. I have the following discounts.

HBO $2-6months
Showtime free-6months
Starz FREE-3months
$5 credit-6months
SD-Tivo FREE (I got my $100 rebate check already)
HD-TIVO $99 ($499-$200 instant credit, and $200 mail in rebate)
HD pack FREE-3months
also got a $50 referral credit this month
 

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disco said:
So, why the ":(", Supra?? That's much more than most of us are getting...
I know but you can never get enough free stuff. :D
 

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I got my freebie DTV HD receiver this weekend and got it installed.

The installed (was nice but he was a country boy) showed up, told me I didnt need a new dish, and then proceeded to unpack the reciver and such. He then told me how I should use HDMI, not asking if my TV had the capability.

To get things up and running, I had to jack the receiver into my setup in a temp location. He called in to activate for me. THe guy we got was about as dumb/slow as a frozen mule. The installer got tired of his slow and poor skills (after repeating several numbers to him 4 times in a row) and handed him off to me... where the DTV guy yawned and mumbled most of the time. He didnt get stuff turned on correctly, then finally the programming started to show up. Took about 30 minutes because he was that frozen mule guy. Some of the periods on the phone he was just sitting there saying nothing and we didnt know if he was doing something or just literally sitting there staring into space at his desk.

So finally got it activated and programing coming in.

So, the installer then flips thru the channels and tells me things like how High Definintion is far superior to regular TV and some people cant see the difference between the 2 but he can. I didnt have the heart to tell him the tvpicture he was seeing was running thru S-Video at the time;) ;)

Once he was gone, I got the reciever into its new home in my system (and into the component connecters) and played around. Still reeeeally wish I had the tivo but im going to score the new HD S3 when they come out so Im not too worried.

I watched misc stuff including spidrerman 2, some nature show that was literally sunrise or something just continuous (pretty lookign) and some other misc stuf.

Now just need some real content in HD!
 

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rkester said:
So finally got it activated and programing coming in.

I watched misc stuff including spidrerman 2, some nature show that was literally sunrise or something just continuous (pretty lookign) and some other misc stuf.

Now just need some real content in HD!
Try "24" tonight. I can't think of a better test -- and Fox23 is pretty easy to get around Tulsa.
 
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