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Discussion Starter · #1 ·
I'm guessing that this is a bug in the software. I get a message that says "Function getaccountproperties returned a fault soapenv.com.real.common.uds.Multiple LoginMatchesExeption

since others have reported no problem with the login, I'm guessing that the issue could be the number of characters in my login or password.

login is 25 characters
password is 10 characters

The account is thru Best Buy Rhapsody.

To Whom and How do I report this to Tivo?

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