After much work on my end, I found the answer. I am very frustrated with Tivo and their support for not even knowing of this issue. Issue was that I couldn't get the Pac 12 Arizona channel 1330 in my lineup. I added the Sports package with Xfinity and all the other channels including the Pac 12 Standard def one showed up. And when I went online I could see channel 1330 in my lineup and was able to watch is on my computer, just not Tivo. I chatted with agents at Tivo and they were of little help other than sending me links on how to troubleshoot cablecard issues. They had me even go get a new cable card, which wasn't the issue. Finally Xfinity said that the difference is that this channel is an IP TV streaming station and Tivo won't support it. I would have to watch online or Xfinity DVR. Tivo should know of this issue by now error v261 is a Tivo error. Overall, I am just upset about the tech support for an expensive product. The chat agents seem very untrained and just want to quickly get you off with an article, but no real troubleshooting or asking others in the org if they had seen it.