TiVo Community Forum banner
1 - 1 of 1 Posts

2 Posts
I experienced the element error, and desktop would not start (uninstalled, reinstalled, Ver. 2.4a). After a useless call to support I was digging around and found the logfinder tool in c:\program files\tivo\desktop directory. I enabled all items and restarted. According to the desktop log I found that the cache.dll could not be started. I checked the registry key \HKEY_CURRENT_USER\TiVo\Desktop\Modules\TivoCache\Config, edited the CachePath entry to a valid path. This instantly fixed my problem.

Cause: before I reinstalled TTG I had removed the disk partition the cache was using. Looks like the cache.dll doesn't have a default path handler for cases such as this.

I'm not a forum regular, just adding info in case it helps someone down the line.

1 - 1 of 1 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.