Erroneous "No Connection" Error

872 Views 7 Replies 5 Participants Last post by [email protected], Apr 20, 2011

[email protected]

Discussion Starter · Apr 20, 2011

Both my Premieres started giving a giving bogus " No Connection - Your Tivo is not connected to the network" error in the HDUI menus at about 4:00pm CDT.

The TiVos can see each other, can make their daily connections, pass the port configuration and DNS tests. So they are connected to the Internet.

I figure the problem is somewhere upstream. Either the TiVo servers are down, suffering from a DoS attack or my ISP is blocking. I am Comcast Houston.

Anyone else seeing this problem?

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1 - 8 of 8 Posts

pacanug

· #2 · Apr 20, 2011

Same exact symptoms here...Cablevision/Central NJ.

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rabinny

· #3 · Apr 20, 2011

Same here. TiVo Premiere - Cablevision Monmouth. My network is up and running perfectly. I have an XBOX and a bluray player on the same hub and they are working with no problem. WTF TiVo?

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pacanug

· #4 · Apr 20, 2011

It'd be one thing if the ads/recommended shows just didn't display, but to gray out Netflix when the box says it is connected to the Internet is a HUGE flaw in the OS.

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tfbiah

· #5 · Apr 20, 2011

Same here in Houston/Comcast, on hold with TiVo support, like forever!

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AutumnSerenity

· #6 · Apr 20, 2011

I'm having the same problem - been this way for about 45 min - (so around 4:15 est)

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tfbiah

· #7 · Apr 20, 2011

Just got off the phone with TiVo support, should be fixed about now, they have been having their own network connection problems

I am back online now... can waste the rest of my evening playing on my TiVo

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[email protected]

Discussion Starter · #8 · Apr 20, 2011

I switched to the SD menus. Just checked the HDUI and still shows "No Connection"

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