I noticed-today 2 articles about TiVo is not being sold at Best Buy and Walmart and then I see Amazon is selling Edge cable version for $199.00. Not good, I wonder if something is about to happen not a good omen. Last year my sling box got all but shut down with announcement they would be shutting down their servers in the next year.
Edge pricing
1 - 20 of 51 Posts
Joined
·
2,133 Posts
We've heard a lot of doomsday scenarios around here but this may indeed be something to worry about. Retailers backing out and the top of the line box selling cheap? Maybe a new box with all the features we want us on the way.
I considered a new model, but that wouldn't answer the major sellers dropping shelf space and Amazon discounts. As I said about getting we are shutting support for TIVo let's say by the 3nd of the year or the end of 2022. My main reason for sticking with TiVo is the capability to transfer video files to my pc for editing and saving. Los9ng that would be a major blow. With the major push toward streaming is encouraging exactly that. Watch but you can't save for future viewing.
I too have noticed deep discounts on the Edge. I have a Roamio and am quite happy with it. Is the future bleak. When TiVo is selling cable units for $249.99 that is an awfully low price. Maybe TiVo is willing to lose money on the box and profit on the monthly subscription fee. I hate FIOS programming guide so much. Nothing beats TiVo for recording a live sport event with extended time and doing it quickly. I record late starting NBA playoff games before I go to bed and it only takes a second.
That is the price on Amazon. I bought the same 1 year ago for $399.00 on Amazon also.
Joined
·
123 Posts
Has anyone taken advantage of this Amazon sale in the latest TiVo sales email? The fine print reads that the TiVo Service also has promotional pricing:
"When you purchase the TiVo EDGE for cable for $249.99 (regularly $399.99) and choose your plan - Annual Service $99.99 (regularly $149.99) per year plus tax, a Monthly Service $9.99 a month (regularly $14.99) with a one-year commitment, or All In Plan $399.99 (regularly $549.99) plus tax."
Isn't promotional pricing on TiVo Service usually only offered from sales directly from TiVo.com?
Joined
·
49 Posts
The email from TiVo offers the discounted service plan but the description on the Amazon website shows the standard service pricing. In addition, the email from TiVo says the promotional price is $249 but today's price on Amazon is $199.99.
My Roamio died today so I think I'm going to go with an Edge from Amazon and hope the service pricing works out.
Joined
·
503 Posts
let us know if tivo gives you the srvice plan discount if you buy it from amazon!
Joined
·
49 Posts
I received my TiVo Edge from Amazon today. When I try to activate it, I’m being offered the regular $149/year pricing for service. I tried entering the “GODAD” promotion code but it did not work. TiVo closes at 5pm so I guess I won’t be doing anything further with this TiVo until I talk to them.
I think the email they sent out is misleading. It promotes a TiVo Edge for $199.99 from Amazon. In fine print, it says if you buy a TiVo Edge for $249.99 you will get the $99 annual promotional pricing. So did they mean if you buy it for $249.99 directly from TiVo? And if so, why would they refer to that on an email that is directly promoting Amazon as the place to purchase the device?
It’s just the typical TiVo dysfunction we have been living with for 20 years. I have a feeling I’m going to be sending this box back tomorrow after I chat with customer service.
I think the email they sent out is misleading. It promotes a TiVo Edge for $199.99 from Amazon. In fine print, it says if you buy a TiVo Edge for $249.99 you will get the $99 annual promotional pricing. So did they mean if you buy it for $249.99 directly from TiVo? And if so, why would they refer to that on an email that is directly promoting Amazon as the place to purchase the device?
It’s just the typical TiVo dysfunction we have been living with for 20 years. I have a feeling I’m going to be sending this box back tomorrow after I chat with customer service.
Joined
·
13 Posts
Definitely hired the B team to create that copy and pasted marketing email. I had the same impression when reading. I figured I would jump on the Edge deal with Amazon. Confirmed once I received it and tried to activate that all pricing was retail with no promotions. I called the sales support number, explained that I purchased the Amazon Fathers day promotion from a direct email from Tivo marketing and would like to activate under the promotional pricing listed in the email. They confirmed the price and requested the price adjustment in the ticketing system. They said this shouldn't be an issue as I already purchased the device and had the TSN ready. She sounded like if I hadn't purchased it, they would have sold it to me directly for the Amazon price directly and include the service promotion.
My edge hasn't been activated yet or my card charged. they said it could take 24 hours. I will update as soon as status changes.
My edge hasn't been activated yet or my card charged. they said it could take 24 hours. I will update as soon as status changes.
Joined
·
49 Posts
Good to know. I will give sales support a call. Did you have to pay the full retail price for the service and then request a credit to your credit card or did they activate your service over the phone?
Joined
·
49 Posts
I got through to sales support. After a bit of back and forth the rep got approval from the back office to honor the $99 annual promotion. They charged my credit card for $149 but told me I would receive a credit for $50 in the next few days once the promotional code is updated in their system.
Once they charged my card I was able to activate the Edge and get through the guided setup.
A couple of noteworthy items:
1) I did not have to pair the cable card. I was able to remove it from my TiVo Premier and plug it in to the new Edge without having to call Frontier.
2) I can’t access my other TiVo devices yet. I’ve had this problem before. The Edge is still in the process of being activated in their system. Until the activation is complete it will not recognize other devices under my account. So while it sees the devices, no shows are showing up. I’ve had this problem before and it usually corrects itself in 24 hours so I’m not going to mess with it at this point.
So overall I’m pleased with the promotional pricing. $199 for a brand new Edge combined with $99 annual service is a really good deal. If only TiVo could make the process smoother without sending out dysfunctional emails and requiring lengthy calls with customer service, they might actually be able to expand their customer base beyond the small number of long time loyal TiVo customers.
Once they charged my card I was able to activate the Edge and get through the guided setup.
A couple of noteworthy items:
1) I did not have to pair the cable card. I was able to remove it from my TiVo Premier and plug it in to the new Edge without having to call Frontier.
2) I can’t access my other TiVo devices yet. I’ve had this problem before. The Edge is still in the process of being activated in their system. Until the activation is complete it will not recognize other devices under my account. So while it sees the devices, no shows are showing up. I’ve had this problem before and it usually corrects itself in 24 hours so I’m not going to mess with it at this point.
So overall I’m pleased with the promotional pricing. $199 for a brand new Edge combined with $99 annual service is a really good deal. If only TiVo could make the process smoother without sending out dysfunctional emails and requiring lengthy calls with customer service, they might actually be able to expand their customer base beyond the small number of long time loyal TiVo customers.
I think you should pair it. You PROBABLY get most channels but not all. At least that's the way it works with my cable co, have to pair to get everything (inlcluding premium channels if any).
Joined
·
49 Posts
Everything is working now and my credit card was charged $99 for the annual fee. The system appears to be fully activated and I can now see the other TiVo’s on my network.
Joined
·
13 Posts
It took 48 hours to show up on my acct but its there now. Need to activate and then get fios to re-pair my cable card and I should be good to go. Customer service definitely has a SiriusXM support vibe when it comes to these kinds of service activations.
I just saw this pricing on Amazon.
TiVo Edge for Cable | Cable TV, DVR and Streaming 4K UHD Media Player with Dolby Vision HDR and Dolby Atmos
Visit the TiVo Store
Save 31% Lowest price in 30 days
Was: $274.90 Details
Price: $188.51 FREE One-Day & Pay $31.42/month for 6 months (plus S&H, tax) with 0% interest equal monthly payments on your Amazon Prime Store Card.
TiVo Edge for Cable | Cable TV, DVR and Streaming 4K UHD Media Player with Dolby Vision HDR and Dolby Atmos
Visit the TiVo Store
Save 31% Lowest price in 30 days
Was: $274.90 Details
Price: $188.51 FREE One-Day & Pay $31.42/month for 6 months (plus S&H, tax) with 0% interest equal monthly payments on your Amazon Prime Store Card.
That is a very good price. The only hassle could be getting Tivo to honor the $99 yearly fee promo since bought through Amazon (too bad you can't just add the service during the original purchase). At least one person was able to do it.
I see even TiVo website has greatly discounted pricing. Something is happening soon
TiVo EDGE for Cable | Replace your Cable Box DVR with TiVo
TiVo EDGE for Cable | Replace your Cable Box DVR with TiVo
1 - 20 of 51 Posts
