Is there a web way to cancel (I couldn't find one) or do you have to call? Mine expires 9/16 and I have no need to keep it active.
Don't forget if you want to cancel your transferred subscription
We are coming up on the 1 year anniversary of the Series 3 lifetime transfer issue.
Remember, that if you transferred your lifetime service to your Series 3, you actually paid for a year of service on the original box WHICH WILL CONTINUE UNLESS YOU CANCEL IT.
I don't remember if the service continues on a month-to-month basis after the year is up, but thought a reminder might be in order for some that might have forgotten about it.
I have no need for those contracts, so I'm canceling mine. I would keep one active if Tivo would just charge me $6.95 month to month, but that's no longer an option.
Remember, that if you transferred your lifetime service to your Series 3, you actually paid for a year of service on the original box WHICH WILL CONTINUE UNLESS YOU CANCEL IT.
I don't remember if the service continues on a month-to-month basis after the year is up, but thought a reminder might be in order for some that might have forgotten about it.
I have no need for those contracts, so I'm canceling mine. I would keep one active if Tivo would just charge me $6.95 month to month, but that's no longer an option.
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I could be mistaken, but I thought that once my year expires, I would be "grandfathered" into the $6.95/month price. I even was under the (probably mistaken) impression that if I switched the year subscription to a different box before the year was up, that box would get the grandfathered rate.
I certainly don't want to pay over $6.95/month for my old S1, but I don't want to retire it while it still works and faithfully records my kids' shows.
I certainly don't want to pay over $6.95/month for my old S1, but I don't want to retire it while it still works and faithfully records my kids' shows.
No, but Tivo customer support has a dedicated option for canceling service.ah30k said:Is there a web way to cancel (I couldn't find one) or do you have to call? Mine expires 9/16 and I have no need to keep it active.
I presume the $6.95 would apply, since that box would have been activated prior to the new pricing, but I don't know.dbenrosen said:I could be mistaken, but I thought that once my year expires, I would be "grandfathered" into the $6.95/month price. I even was under the (probably mistaken) impression that if I switched the year subscription to a different box before the year was up, that box would get the grandfathered rate.
I certainly don't want to pay over $6.95/month for my old S1, but I don't want to retire it while it still works and faithfully records my kids' shows.
One would hope - but no. I've got 2 and getting charged $12.95 per.jfh3 said:I presume the $6.95 would apply, since that box would have been activated prior to the new pricing, but I don't know.
You need to call to get it lowered to 6.95....otherwise you will be charged 12.95 when your one year runs out.The TiVo Dude said:One would hope - but no. I've got 2 and getting charged $12.95 per.
I think it is really stupid of Tivo to make us call in to get it lowered. I had to spend 53 minutes on the phone to get it fixed last night.
If you do call....go straight to the cancelation people. The normal billing people cannot fix the problem.
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